Services for North America

• TECHNICAL ASSISTANCE
  eight service technicians on staff with a seasoned technical manager

• SPARE PARTS
  over one million dollar inventory

• TRAINING
  either in your plant or our facility in Williamsport, MD

• PROCESS
  assistance in any process problem you have

We also offer full consultation with our Business Area Managers to discuss production and process requirements, as well as complete systems and project management

After Sales Support
SAMP/USA, Inc. was established in 1976 to service the North American market with complete Technical Assistance and Spare Parts availability from the parent company located in Bologna, Italy. With over 30 years of presence in this industry, it is not difficult to understand that without a capable technical staff and robust spare parts inventory, we can not adequately service the market. Therefore, we will continue to improve our efforts to meet the demands in an ever changing industry. We currently have eight field technicians on staff managed by our Service Manager, Sandy Scroggs. Our people can be available within 24 hours from the initial request, however, in order to maximize uptimes and minimize costs, our staff is also trained and prepared to solve problems via telephone.

Spare Parts
The SAMP USA Spare Parts Department is managed by Tim Walter, with the assistance of Rick Keadle. We make every effort to continuously evaluate and replenish our inventory to ensure expedited delivery for our customers.